Tyler Jacques

Kristen Hefley
5 Star
I have tried a lot of dentists in the DC area, and most of them have tried to sell me on cosmetic procedures or they incorrectly overcharge me so I'd have to waste time calling to sort it out. This experience was the opposite. You can just tell that Dr. Jacques cares about putting patients at ease and is purposefully trying to make the experience as painless as possible. I love that the practice is an established business that's part of the community in a residential neighborhood. It reminds me of the dentists I visited as a kid. I'm happy to have found a dentist I feel comfortable returning to!
Friday 7th March 2025

Alaura Ervin
1 Star
DO NOT patronize this establishment. The receptionist Lazandria or a name very similar is very rude. She is always the lady that answers the phone with the DC accent. She has been rude since my first appointment. Additionally, when contacting them about a follow-up, the receptionist hung up in my face claiming the dental office on the other line was calling about me, when I told her there is no way this could be true, she hung up any way. She knew she was wrong because she called back and said, "I'm sorry they weren't calling about you, it was another patient and I apologize for being so rude". The fact you have to call back and acknowledge you cant keep you attitude in check lets me know this dentist does not care about who he hires and how they treat his customers. She was also very nasty when corresponding with them about my referral to a specialist. She told me it was not their fault that when they refer out to specialists, they may not be in network. This id after, when I called and asked how they refer to specialist, and she said they refer to specialist based off my insurance. She realized there was a problem and tried to walk back on what she initially said. You ARE NOT SAFE with them. Any one that can hire staff that will be so reckless with your care is not a good establishment. This woman hung up in my face and proceeded to yell at me on the phone when she started changing her story after saying they referred me based on my insurance. They take no responsibility. Anyone that cares about their money and having a confident health care team that WORKS TOGETHER, this is not the place for you. If this comment is removed, I will repost. Today is 8-9-2022.
Tuesday 9th August 2022

Chloe A
5 Star
I've been coming here since 2019 and it's my dentist of choice. I find them to be very helpful and an honest practice. I will continue to come here!
Tuesday 11th July 2023